The Thing about Expectations

I’ve written before about expectations, especially managing them. But there is another side. For the greatest success, you must exceed whatever expectations exist.

Here’s the thing, once you meet, then exceed those expectations, you have now raised the bar. Created a new set of expectations. That you must now exceed.

It’s not very fair is it? But the point is to continuously improve. Because once you do it that one time, that’s it. You have to do it again. And again. And again. It is never-ending. As it should be.

Set the expectation. Manage it. Exceed it. Then start the process again. Keep moving up and improving.

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