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Over the past week, I have had the occasion to peruse the aisles of both a large grocery and a national home improvement store. In attempting to locate what I needed, I was lost navigating the bizarre organization of the merchandise.
Let me offer some examples. One of the items on my list was [...]
Filed under: Consumer Experience, Customer Service, Promotion Strategy, Sales | Tagged: customer experience, Customer Service, shelf set, store set | Leave a Comment »
