Where O Where Has Service Gone

Posted on February 11, 2008 by cpmccrory

I have written about customer service a few times before in this blog (“Why I Hate My Mortgage Company”, “Whole Foods Gets Customers” and “My Wife’s Quest for Holdredge Wines”)and on my website (“Troubling Time at Target”). And my recent experience with Earthlink was nothing short of infuriating.
Let me set the stage. It [...]

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